PERSONAL DATAS PROTECTION POLICY AND COOKIES
- Identity of the data controller
FASHION BRAND OFFICE (hereinafter referred to as ‘FASHION BRAND OFFICE’ or ‘we’), a SAS with capital of €10,000 whose registered office is at 5 rue du Houblon 59700 MARCQ-EN-BAROEUL – France (RCS LILLE METROPOLE 940 766 595) attaches the utmost importance to protecting your personal data and respecting your privacy.
We undertake, in our capacity as operator of the www.cambridge-legend.com website and Data Controller, to collect and process your personal data in a transparent manner in accordance with the General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 known as the ‘GDPR’) and the French Data Protection Act (Law nᵒ 78-17 of 6 January 1978 as amended).
On this page you will find all the information about how we process and protect your personal data, as well as the rights you have regarding your data. We undertake to update this privacy policy from time to time. We therefore reserve the right to modify it freely and without prior notice. The latest version in force is available on the Website and accessible to all.
- What personal data do we collect and for what purposes?
Personal data is defined as ‘any information relating to an identified or identifiable natural person’ (e.g. surname, first name, postal address, e-mail address, date of birth, customer number, computer IP address, etc.).
We collect and process your data for defined purposes that are limited to what is necessary, inter alia, to provide you with quality products and services. Your personal information is collected and processed for the purposes detailed below.
| PURPOSES | DATA COLLECTED AND PROCESSED / MOMENT | LEGAL BASES |
| To administer the site, measure audience numbers and meet the technical and statistical needs of the site | Data linked to your digital activities such as: IP address, browsing activity, connection data, information from cookies and tracers depending on the choices you have made, etc. When you browse and use the site | Legitimate interest and consent |
| Responding appropriately to your requests for information or contact | Mandatory data marked with an asterisk in the online form (name and email, message content) and various optional data that you provide. When you use the “contact” form on the site and/or contact our services by email, telephone or post | Legitimate interest and consent |
| Send you commercial communications tailored to your preferences (e.g. newsletters or other direct marketing operations, promotional offers, exclusive promotions, new products or personalized information tailored to your profile: by post, email or SMS). | Data relating to your identity and contact details, such as surname, first name, e-mail address, postal address and/or telephone number, and according to your preferences and in compliance with the choices you have made, when you checkbox(es) provided for this purpose on our site or fill in the field provided for this purpose in particular. You can unsubscribe at any time. | Legitimate interest and consent |
| To respond to official requests from duly authorized public or judicial authorities; to implement security measures with the aim of preventing abuse and fraud; to maintain consent to data processing (e.g. acceptance of cookies, receipt of commercial offers, etc.); to manage requests to exercise personal data protection rights, etc.; to meet any other legal or regulatory obligations. | Miscellaneous data proportionate to the purpose (may include, as the case may be: the content of our exchanges, identity, contact details, a copy of the data requested or browsing activity on the site, IP address, etc.). | Legal and regulatory obligations |
- How do we protect your personal data?
We undertake to take all necessary measures to ensure the protection, confidentiality and security of personal data transmitted to us, in compliance with applicable legal provisions.
Your data is stored in European datacentres.
However, you should be fully aware that the transmission of information via the Internet involves certain security risks and that we cannot accept any responsibility for the security of information transmitted via these channels.
- To whom is your data sent and transferred?
The personal data collected is intended for FASHION BRAND OFFICE, the Data Controller.
It will be accessible to a limited list of recipients according to their needs and on a case-by-case basis, and in particular to departments authorised to carry out the purposes set out above. It may also be accessible to external service providers or subcontractors in order to carry out the tasks entrusted to them, and in particular to our subcontractors and service providers:
- Technical (IT department, hosting company, IT maintenance provider, etc.)
- Marketing (service providers for prospecting operations, emailing campaigns, etc.)
Our service providers and subcontractors are obliged to ensure data protection to the same extent as we are. They act on our behalf and in accordance with our instructions.
If some of these are located in countries that do not offer the same level of protection for personal data as the countries of the European Union, the transfers will then be governed by appropriate guarantee mechanisms, in particular by the signing of standard contractual data protection clauses adopted by the European Commission.
We also specify that data may be transmitted to judicial or financial authorities, state agencies or public bodies, at their request and within the limits authorised by regulations; to regulated professions such as lawyers, notaries or auditors.
- How long is your personal data kept?
We keep your personal data for no longer than is necessary for the purposes for which it is processed.
We would also remind you that your data is only kept for a limited period of time, proportionate to the purposes for which it is collected and processed.
This period may vary according to applicable regulations, legal or regulatory retention periods, legal requirements and recommendations of the CNIL, as well as our operational constraints and needs, such as proper account management, effective customer relationship management, and responding to legal claims or requests from authorities and regulators.
- Most of the personal data relating to our prospects and customers is kept for three (3) years following the last commercial contact (commercial contact is understood to mean an online purchase, the opening of one of our messages or newsletters, connection to your customer area, an exchange by email, post, telephone, etc.).
- Data processed as part of the management of your requests for protection of personal data are kept for one (1) year from the last exchange, or six (6) years in the event of opposition.
- Data collected through the use of cookies and other tracking devices is stored for the periods specified in the “Do we use cookies and other tracking devices? section below.
Secondly, regardless of the retention period required to achieve the purpose of the data processing, it may be justified for us to archive your data for a limited period, in a secure manner and with restricted access for various reasons (compliance with a legal retention obligation, to protect against a possible liability claim following the processing of your personal data for the duration of the legal statute of limitations, etc.).
- What are your rights and how can you exercise them?
In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the following rights with regard to your data: right of access, right of rectification, right to erasure (right to be forgotten), right to object, right to restriction of processing, right to portability. You may also define directives relating to the conservation, deletion and communication of your personal data after your death. You may, for reasons relating to your particular situation, object to the processing of data concerning you.
However, exercising your rights is not absolute insofar as, for certain purposes, we are legally obliged to process your data and store it for a specific period of time.
If you wish to exercise your rights, you can send us a written request specifying your surname, first name and address (we may ask you to prove your identity):
- By post: FASHION BRAND OFFICE SAS – 5 rue du Houblon 59700 MARCQ EN BAROEUL
- By email: privacy@fashionbrandoffice.com
We undertake to process your request as quickly as possible
You can also unsubscribe from our mailing lists at any time and no longer receive our commercial communications by post, email and/or SMS:
- For postal campaigns, please contact our customer service department.
- For email campaigns: by clicking on the unsubscribe link in each email, by contacting our customer service department or by changing your preferences directly from your online customer account.
- For SMS campaigns: by replying ‘STOP SMS’ to the number given in each SMS or by contacting our customer service department.
Your request to be removed from the mailing lists will be processed within a maximum of one week from the date of the request. However, during this processing time, you may continue to receive our communications on a temporary basis.
To change your choices regarding cookies and other tracking devices, please see ‘How to disable or configure cookies’ below.
If you are not satisfied with the response we have been able to give you or if you feel that your rights have not been respected, you can lodge a complaint directly with the CNIL www.cnil.fr, the supervisory authority.
- Do we use cookies and other tracking devices?
The www.cambridge-legend.com website uses cookies.
This section is intended to show you the browsing information collected during your browsing session and your rights regarding the use of our services.
- What is a cookie?
A ‘cookie’ is a string of information, generally small in size and identified by a name, which may be sent to your browser by a website to which you connect. Your web browser will store it for a certain period of time and send it back to the web server each time you reconnect.
Cookies are used to collect data relating to your browsing on the website.
In particular, they may be used to memorise your customer ID with a merchant site, the current contents of your shopping basket, an identifier enabling your browsing to be tracked for statistical or advertising purposes, etc.
For more information on cookies, visit the CNIL website: https://www.cnil.fr
- How do we use cookies?
Different types of cookies are placed on the site www.cambridge-legend.com.
Information relating to cookies is collected with the aim of optimising your experience and facilitating your future browsing sessions on our website. They are used to track browsing patterns and analyse user behaviour, while enabling you to access various website functions. Cookies are also used to track the number/frequency of visitors to our site in order to ensure that it operates quickly.
Please note that cookies are not used to collect information such as your name, address or credit card details.
We use two (2) types of cookies on the Website:
- Cookies that are ‘strictly necessary’ for browsing our site
These cookies are purely technical and strictly necessary for the proper operation of our site, so your consent is not required. They enable the site’s main services to function optimally and are necessary for the smooth operation of the site and certain basic functions.
It is not possible to deactivate these cookies as this would affect the operation of the site and your browsing experience. In addition, some of these cookies are used to record your confidentiality preferences.
- Cookies tailored to your needs (and subject to your consent):
- Audience measurement/performance cookies
These cookies are used to compile statistics on the number of visitors to our site and to measure the audience in order to improve its use and content. They are intended to collect anonymous information on how users navigate our website. This data helps us to optimise the operation of our site by limiting any navigation problems that visitors may encounter.
- Advertising cookies (third-party cookies)
Advertising cookies enable us and our partners to present or send you advertising offers that are more relevant because they are better adapted to your centres of interest on our site or outside our site during your browsing on the Internet.
We have recourse to partners, listed below, who may deposit cookies in your browser on our behalf. In some cases, these cookies may track your browsing beyond our site.
Our partners listed below collect and use your browsing data for the aforementioned purposes and, in certain cases, on their own behalf. For more information, we encourage you to consult their privacy policy.
- List of cookies
The following is a list of the cookies used on our website:
- Our cookies
Below is a list of the cookies we install directly when you visit our site, together with a brief description of their purpose:
| Cookie name | Purpose of the cookie | Storage life |
XXXXXXXX | This cookie allows ………………. | XXXXXXX |
| XXXXXXXX | This cookie allows ………………………. | XXXXXXX |
- Third-party cookies
Below is the list of cookies installed by third-party companies (partners) on our behalf:
| Cookie name | Partner name | Purpose of the cookie | Storage life |
XXXXXXXX | Browsing cookies / Performance and audience measurement This cookie is used to………………. | ||
- Your consent
As data controller, we remind you that the use of certain cookies requires your consent. We take care to obtain your prior consent to the deposit of cookies concerning performance cookies and advertising cookies.
We have installed cookies on your device based on what you told us when you first opened the www.cambridge-legend.com website.
When you make a choice (acceptance or refusal of the deposit of all or some of the cookies), we retain your choice for a period of 6 months from the date of collection.
- How do I deactivate or configure cookies?
Your choices can be changed at any time while browsing the site.
You have a number of options for managing performance cookies and advertising cookies. However, deactivation of ‘strictly necessary’ cookies is not offered, as you will not be able to use all the website’s functions.
You can also change your choice and the management of your cookies at any time by configuring your browser.
Users can prevent the collection of data about their use of the website generated by cookies used by Google, by downloading and installing the browser plug-in available at this address: https://tools.google.com/dlpage/gaoptout?hl=fr.
You can deactivate cookies or set your browser to alert you when cookies are about to be sent. You can also delete cookies manually. However, if you deactivate cookies, your browsing experience on the website may be limited.
Browser settings:
- Internet Explorer™ : https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Safari™ : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
- Chrome™ http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html
Smartphone settings:
- iOS : https://support.apple.com/fr-fr/HT201265
- Android : https://support.google.com/chrome/topic/3434352
The European Interactive Digital Advertising Alliance (EDAA) has developed the Your Online Choices website where you can find information on cookies and how to manage them: http://www.youronlinechoices.com/fr/controler-ses-cookies/